On the morning and afternoon of the 2nd of July we had two power failures. The first knocking out our VPS’s for 4 hours, and our shared platform for 5 minutes, the other in the afternoon knocking out all platforms for 5 minutes. Ok, 5 minutes is not long but it caused a number of problems for us.
Better yet, everyone else’s racks where still running! What went wrong?
Well according to the staff at BlueSquare, the nightshift staff where working on some nearby racks and managed to ‘dislodge’ out some power cables! After getting everything back up, we raised a ticket and got a reply with an apology which said:
we’ve moved the other customer’s cabling to avoid this from re-occuring.
Well then why on earth did this happen again! We are let to find out. We have also been looking into the new BlueSquare MK Datacentre. This would help us keep our costs low (even with the increased cost in power) as well us giving us much more room to expand.
Apologies for any inconveniences caused, and as usual we will keep you updated with any updates.
In the mean time we are fitting our own UPS units in all our racks to ensure if something like this happens again, your data will be available.
